These Terms and Conditions of Purchases and Refunds (“Terms”) apply to all purchases made from Panda Hemp (“we,” “us,” or “our”) through our website, pandathca.com (the “Website”), or any other sales channel. If you have any questions, feel free to reach out to us at:
Contact Information: 2001 Santa Anita Ave #203A
El Monte, CA 91733
Email: pandahemponline@gmail.com
Your purchases from our Website are also subject to our Privacy Policy and Disclaimer & Terms of Use.
Returns
Notification Period: To be eligible for a return or exchange, you must contact us within 14 days of receiving your order.Case-by-Case Evaluation: Returns and exchanges are handled on a case-by-case basis. Opened products are not eligible for return, except under our Worry-Free Guarantee.
No Refunds for Product Effectiveness: Due to the varying effects of cannabinoids, refunds are not granted based on product effectiveness.
Cancellations/Modifications
Before Processing: You may cancel or modify your order before it has been processed by emailing us at pandahemponline@gmail.com. We strive to accommodate all requests, but cannot guarantee modifications due to high order volumes and rapid processing times. You will receive an email notification once your order has been processed.After Processing: If your order has already been processed, you may return it at your own expense.